Shipping Policy – Effective as of January 6, 2025

At BRIVSOPIC, we are committed to delivering your premium food products in a timely and efficient manner. This Shipping Policy provides the details regarding the process, fees, and expectations for shipments made through our website, brivsopic.com.

1. Shipping Locations

  • Domestic Shipping: We currently offer shipping to all locations within the United States. Unfortunately, we do not offer international shipping at this time.

  • Shipping Address: Please ensure that the shipping address provided during checkout is correct. We are not responsible for any delays or issues caused by incorrect addresses.

2. Processing Time

  • Order Processing: Orders are typically processed and shipped within 2-5 business days from the date the order is confirmed. Processing times may vary depending on product availability, holidays, or unforeseen circumstances.

  • Business Days: Our business hours are Monday to Friday, 9:00 AM to 5:00 PM (EST). Orders placed on weekends or holidays will be processed on the next available business day.

3. Shipping Methods and Delivery Times

We offer various shipping methods depending on your location and order size. The shipping methods and associated delivery times will be shown during checkout. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors such as weather, customs, or carrier issues.

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days (subject to availability and location).

4. Shipping Charges

  • Shipping Costs: Shipping costs will be calculated and displayed during checkout based on the shipping address, order size, and the shipping method chosen.

  • Free Shipping: From time to time, we may offer promotions for free shipping on orders over a certain amount. Please check the website or promotional materials for details on current offers.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your shipment directly through the carrier’s website.

6. Shipping Restrictions

  • PO Boxes and APO/FPO Addresses: We may be unable to deliver to PO Box addresses or APO/FPO military addresses. Please verify with us directly before placing an order if you are unsure.

  • Rural Areas: Shipping to rural or remote areas may take longer than the estimated delivery times. Additional shipping fees may also apply.

7. Order Issues

  • Lost or Stolen Packages: Once your order has been shipped, BRIVSOPIC is not responsible for lost or stolen packages. Please ensure someone is available to receive your order at the delivery address.

  • Damaged Goods: If your order arrives damaged or if any items are missing, please contact us within 5 business days of receiving your order. We will assist with resolving the issue, which may include issuing a refund, replacement, or credit.

8. Shipping Delays

We make every effort to ensure timely delivery of all orders. However, shipping delays may occur due to external factors, such as weather, holidays, or unexpected carrier issues. BRIVSOPIC is not liable for any delays caused by circumstances beyond our control.

9. Return Shipping Costs

If you need to return an item due to an error on our part (e.g., damaged or incorrect items), we will cover the cost of return shipping. For all other returns, customers are responsible for the return shipping fees.

10. Customer Support

If you have any questions about shipping, delivery times, or any issues with your order, please contact our customer support team:

  • Email: info@brivsopic.com
  • Phone: (505) 325-6798
  • Address: 812 Don Rovin Ln, Farmington, New Mexico (NM), United States

Effective Date: January 6, 2025

Thank you for shopping with BRIVSOPIC. We aim to provide a seamless shopping experience and deliver your premium food products with care and speed.